Incident & Continuity
Implementation and audit guidance for incident management and business continuity.
Guidance to Implement
Develop multiple, anonymous incident reporting channels with prompt response mechanisms.
Guidance to Audit
Incident logs and response time records.
Guidance to Implement
Develop a remote incident reporting system that integrates with overall incident management.
Guidance to Audit
Incident reporting logs and system usage records.
Guidance to Implement
Identify critical roles and incorporate them into continuity planning exercises with regular simulations.
Guidance to Audit
Continuity plan documents
Guidance to Implement
Conduct regular crisis communication training and simulation drills. Update protocols based on feedback.
Guidance to Audit
Training records, drill logs, and updated continuity plan.
Guidance to Implement
Draft detailed evacuation plans, conduct annual drills, and update procedures based on lessons learned.
Guidance to Audit
Drill reports, continuity plan, corrective action records.